Audit logs
The audit logs enable organization admins to efficiently track member activity, providing detailed records of who performed each action, what was done, and when it occurred.
Activity logs
Activity logs provide a record of actions initiated within your organization, including actions performed through the UI, via the API, or triggered automatically by the system (e.g., automated billing operations).
Activity logs retention
Access to the activity log is limited to paid tiers:
- Free users do not have access to activity logs;
- Premium users can view activity logs for up to 30 days; and
- Enterprise customers with the appropriate paid add-on can access the full activity log history without time limits.
How to access activity logs
Only organization admins can access Activity Logs through the Developers Console. To view the logs:
- Click the Developers icon in the navigation sidebar;
- Select the Activity Logs tab; and
- View paginated activity logs directly in this section.
Activity logs in the Developers Console
Only organization admins can access Activity Logs through the Developers Console. To view the logs:
- Click the Developers icon in the navigation sidebar;
- Select the Activity Logs tab; and
- View paginated activity logs directly in this section.
Activity logs in the Developers Console
Activity log details
Each activity log includes a set of properties that provide context about the recorded action:
- Type: The name of the activity (e.g.,
plan.updated,customer.created,invoice.drafted); - Description: A brief explanation of the activity;
- Activity ID: A unique identifier for the activity log entry;
- Resource Type: The type of object affected (e.g.,
Wallet,Invoice,Customer); - Resource ID: The identifier of the impacted resource (e.g.,
invoice_id,customer_id); - Customer External ID: Identifies the customer related to the activity;
- Subscription External ID: Identifies the subscription related to the activity;
- Log Date: The timestamp of the activity;
- User: The organization member who triggered the activity; and
- Source: Indicates the origin of the action.
front– triggered from the UIapi– triggered from the APIsystem– triggered automatically by the system (e.g., billing)
In addition to the above, the Activity Payload section provides contextual data:
- Changes: Details of modified data (available for update actions only); and
- New Object: The full payload of the newly created object.
Filtering activity logs
All of the fields listed above can be used to filter activity logs, either through the UI or via the API.