Payment receipts

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Receipt object

Payment receipts include (but are not limited to):

• Receipt number;
• Payment date;
• Customer information;
• Payment amount;
• Remaining due payment amount;
• Reference to impacted invoices; and
• Fees, taxes and total amount.

You can download receipts or use the receipt object to create your own receipt template.

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Multiple receipts per invoice

An invoice can have multiple receipts associated with it, especially in cases where:

• Partial payments are made over time; or
• Manual payments are recorded alongside automatic payments.

This flexibility allows you to accurately track all payments made towards an invoice, maintaining a clear audit trail of the payment history.

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Downloading receipts

You can download payment receipts directly from the payment details page in the Lago dashboard.

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Receipt email notifications

Lago automatically sends email notifications containing the payment receipt and the corresponding invoices to the customer’s email address when a payment is processed. This ensures that your customers have immediate access to their payment documentation and can easily track their payment history.

1. Go to Settings in the Lago dashboard;
2. Select the Emails tab;
3. Find the “Payment receipt” email scenario; and
4. Toggle the switch to enable email notifications for payment receipts.

Once enabled, customers will automatically receive an email with their payment receipt and corresponding invoices whenever a payment is processed.